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PRACTICE COMMITMENT

 

 

 

The Practices within the Waverley Medical Centre aim to provide you with the best possible treatment and advice at all times. We are committed to ensuring high standards of care and we aim to:

  1. Treat you as an individual, with courtesy and respect at all times
  2. Offer the most appropriate care, given by suitably qualified people who will explain your condition and treatment to you.
  3. Ensure the practice premises are clean, comfortable and accessible.
  4. For urgent cases, offer you an appointment on the same day, although this may not be with the doctor of your choice.
  5. Provide home visits to the genuinely hosebound or seriously ill.
  6. Endeavour to provide repeat prescriptions within 48 hours subject to clinical need.
  7. Give you access to your health records, subject to any limitations in the law and treat all information and personal details in the strictest confidence.